We care about your privacy
Your Privacy: Overview
Collection of Your Information
Niseko Ski Lodge may collect personal information in connection with your use or purchase of Niseko Ski Lodge’s products and services, including at the Properties or the Sites or through your use of the Services, which may include information provided in connection with the following activities:
Registering or filling in forms on the Sites or at the Properties. This includes information you may provide when you request additional information about Niseko Ski Lodge products and services or sign up to receive Niseko Ski Lodge’s e-mail newsletters or coupons.
Purchasing any product or service from Niseko Ski Lodge, whether at a Property or the Sites.
Requesting information or assistance from Niseko Ski Lodge. Niseko Ski Lodge may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding Niseko Ski Lodge’s products and services.
Participating in consumer contests, sweepstakes and other promotions.
The personal information that Niseko Ski Lodge may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Niseko Ski Lodge. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to Niseko Ski Lodge.
Like many websites, Niseko Ski Lodge utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Niseko Ski Lodge with personal information.
Cookies help Niseko Ski Lodge to improve the Sites and Services, and to deliver more personalized service by enabling Niseko Ski Lodge to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Niseko Ski Lodge’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.
Third Party Analytics and Tracking
Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Niseko Ski Lodge uses physical, technological and administrative procedures to protect the personal information that Niseko Ski Lodge collects from loss, unauthorized access, modification, disclosure or other misuse.
Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites or through the Services may be read or intercepted by others. If you have any questions about the security of personal information collected by Niseko Ski Lodge, please contact:
Use of Your Personal information
Upon Niseko Ski Lodge collection of your personal information, Niseko Ski Lodge may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
To develop, enhance, market, sell or otherwise provide information, products or services;
To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Niseko Ski Lodge including at the Properties, on or through the Sites or through the Services;
To conduct or administer contests, sweepstakes or other promotions in which you have participated;
To contact you and to respond to any communications that you may have had with us;
To troubleshoot problems with the Sites and Services;
To develop and manage Niseko Ski Lodge’s business and operations;
To detect and protect Niseko Ski Lodge and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Niseko Ski Lodge’s policies and contractual obligations.
As permitted by, and to comply with, any legal or regulatory requirements or provisions;
For any other purpose to which you consent.
Personal information collected by Niseko Ski Lodge may be transferred to, stored and processed in the Japan. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.
Disclosure of Your Information
Niseko Ski Lodge may disclose your personal information to its subsidiaries or affiliates and to third parties whom Niseko Ski Lodge hires to provide services on Niseko Ski Lodge’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Niseko Ski Lodge’s products and services. These subsidiaries, affiliates and third parties may be located overseas and your information may be transferred outside of Japan. Niseko Ski Lodge will only provide those third parties with the personal information that they need to deliver the services to Niseko Ski Lodge and/or on Niseko Ski Lodge’s behalf. Niseko Ski Lodge will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that Niseko Ski Lodge is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Niseko Ski Lodge, you consent to your personal information and any other information Niseko Ski Lodge may have collected being transferred to another party in connection with such transaction. You also consent to Niseko Ski Lodge disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Niseko Ski Lodge business or operations; as consented to by you from time to time, including to fulfil any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.
Retention of Your Personal information
The personal information that you provide will be retained by Niseko Ski Lodge in accordance with applicable laws. However, Niseko Ski Lodge will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Niseko Ski Lodge business purposes.
Choice and Opt-Out Preferences
Niseko Ski Lodge does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from Niseko Ski Lodge (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Niseko Ski Lodge. If, at any time, you prefer not to receive any other form of communication from Niseko Ski Lodge, you will have the ability to unsubscribe from such communications by contacting us by email.
Request for Access and Correction, Questions or Comments
Niseko Ski Lodge (working under Ezo Tourism Services)
Attention: Privacy Officer
27-32 Higashiyama, Niseko